Internet banking - manage your everyday banking (2024)

  • /
  • Bank and save /
  • Digital banking /
  • Internet banking
Internet banking - manage your everyday banking (1)

Doing all your banking in a branch is so last year. With internet banking, you can manage your money – and so much more – safely and securely from home.

Log in to internet banking

Internet banking - manage your everyday banking (2)

Internet banking - manage your everyday banking (3)

Bank on your terms

Do it at home or at work, during the day or after hours. Bank online, anytime.

Internet banking - manage your everyday banking (4)

Secure messaging

Send us forms or documents securely and easily, or just get in touch.

Internet banking - manage your everyday banking (5)

Card controls

Get peace of mind with more control over your cards than ever before.

Internet banking - manage your everyday banking (6)

Open a new account

And start using it straight away with instant digital cards.

Getting started with internet banking

Register for internet banking

Call us on 13 25 77 or talk to the team at your local P&N Bank branch. It’s quick and easy.

So much more than just banking online

Internet banking - manage your everyday banking (7)

Stay on top of your money

View your account balances, transaction history, and eStatements, whenever you need to. And, if you’re looking for a particular transaction, smart searches make it easy to find using keywords, dates, and amounts. Everything’s at your fingertips.

Internet banking - manage your everyday banking (8)

Pay your way

Pay your bills using BPAY or transfer money to your friends, between your own accounts, or send it overseas. Payments made using Osko and PayID are processed super fast, with no need to remember a BSB or account number. You can even get organised with scheduled and recurring payments to make sure you never forget to pay that bill.

Internet banking - manage your everyday banking (9)

Make things personal

Make your accounts feel more “you”. Set up alerts on your accounts or cards and know when money’s coming and going. Personalise your account names so you don’t mix up your holiday fund with your rainy-day fund. And the best part? It can all be done with just a few clicks.

Internet banking - manage your everyday banking (10)

Get stuff done

We’ve got all the nitty-gritty covered, too. You can update your details. Get online payment approvals from other card holders on your account. Activate your card and change your PIN, or request changes to your transaction and transfer limits. We’ve made it easy to get the job done.

Internet banking - manage your everyday banking (11)
Internet banking - manage your everyday banking (12)
Internet banking - manage your everyday banking (13)

Your cards, your way

Easily switch on and off transaction types – such as in-store, online, overseas, or Visa payWave. Access your card details for those impulse buys, lock or limit your card if you lose it, and unlock it if you find it. If you don’t find it, cancel it and get an instant digital replacement. It's all possible with card controls.

Open an account online while the kettle boils

You can open an everyday, savings or term deposit account via internet banking in just minutes. And because we know life gets busy, we’ve made the process as fast and convenient as possible, with instant access to your account and card.

Internet banking - manage your everyday banking (14)

Log in

Once you're logged in, select 'Apply' from the main menu in internet banking to get started.

Internet banking - manage your everyday banking (15)

Choose your product

Have a squiz and decide which account you'd like to open. Once your choice is made, you can opt in to receive a Visa Debit card if applicable.

Internet banking - manage your everyday banking (16)

Transfer some money

If you've selected a term deposit, you'll need to transfer your opening deposit from an existing P&N Bank account. Ka-ching!

Internet banking - manage your everyday banking (17)

You're done!

Too easy. Your account can be used right away, and your instant digital card can be added to a digital wallet or used for online purchases.

Internet banking - manage your everyday banking (18)

Think of us as your online bodyguard

Internet banking - manage your everyday banking (19)

Shopping. Paying bills. Transferring money. Let’s face it, we’re more connected to the online world than ever. So, it’s good to know that when it comes to online payments, we’ve got your back.

Take our SMS security codes, for example. When you make a transfer to a new payee or change your details (say, your password or address) using internet banking, we’ll send you an SMS code. You enter the code, and we know it’s you. And that’s just one of the ways we keep you, your personal information, and your money safe.

Learn more about security

'Appy days with our mobile app

Download the app from Google Play or the Apple App Store and log in quickly and securely using biometrics or a PIN.

Because when and where you bank should be on your terms, not ours.

Discover our mobile app

Internet banking - manage your everyday banking (20)

Internet banking - manage your everyday banking (21)

Noticed something suspicious?

If you suspect the security of your accounts has been compromised, please contact us immediately.

Call us on 13 25 77

Internet banking - manage your everyday banking (22)

We're here to help

Internet banking - manage your everyday banking (23)

Do more, digitally

Learn more about our budgeting app, digital wallets, instant digital cards, and more.

Discover digital banking

Internet banking - manage your everyday banking (24)

Get answers online

We’ve got heaps of info and answers to your questions in our comprehensive help centre.

Visit our help centre

Internet banking - manage your everyday banking (25)

Want to speak to a human?

Call us on 13 25 77, pop into your nearest branch or chat with us online.

Contact us

We've got all things internet banking covered

To use our digital banking services you’ll first need to register for internet banking.

If you joined P&N Bank online you will be registered already and should have received your password.

If you joined in branch you can register there, and our team will help you do that. Alternatively, a quick call to our friendly team on13 25 77 can get you registered.

After you’ve registered you'll be able to login to internet banking from the website, or download the mobile app from your app store and use your internet banking credentials to login.

It pays to change your password from time to time for security reasons.

    • If you know your current internet banking password you can change it by logging in to Internet Banking and going to Settings > Change Password.
    • If you've forgotten your password (don't worry, we've all been there) you can reset it from the internet banking login page. We'll ask you a few questions to verify your identity, and then send you a temporary password via SMS. You'll be asked to change this password when you first login.

If you would like help, please contact us on 13 25 77 and one of our friendly team will be happy to reset your password for you.

e-Statements are a PDF version of your bank account statement, accessed through internet banking or the mobile app.

Once registered for e-statements you will no longer receive paper statements in the mail, however you can opt out of eStatements anytime. This also authorises us to send you other communications electronically.

To register for eStatements, log in to internet banking or our mobile app, then go to Settings > Manage eStatements. Select your preferred email address, accept the terms and conditions and then save. Simple.

e-Statements are provided for free and we'll send you an email when a new e-statement is available for viewing.

If you notice a suspicious transaction on your account, or there’s activity you don’t recognise, please contact us during business hours on 13 25 77 or visit your nearest branch. We’ll help you review the details of the transaction and explain what you need to do next.

For your peace of mind you canlock your card using card controls whilst you investigate.

Often, there’s a perfectly innocent explanation for an unusual transaction. For instance, sometimes the merchant name that appears in your transaction history is different to the merchant’s business name.

A quick Google search can often help you identify where the transaction was processed. Likewise, if you have a joint account, it might be worth checking whether the other card holder has made a purchase you're not aware of.

More digital banking help Visit our help centre

Internet banking - manage your everyday banking (2024)

References

Top Articles
Latest Posts
Recommended Articles
Article information

Author: Nathanial Hackett

Last Updated:

Views: 5529

Rating: 4.1 / 5 (72 voted)

Reviews: 87% of readers found this page helpful

Author information

Name: Nathanial Hackett

Birthday: 1997-10-09

Address: Apt. 935 264 Abshire Canyon, South Nerissachester, NM 01800

Phone: +9752624861224

Job: Forward Technology Assistant

Hobby: Listening to music, Shopping, Vacation, Baton twirling, Flower arranging, Blacksmithing, Do it yourself

Introduction: My name is Nathanial Hackett, I am a lovely, curious, smiling, lively, thoughtful, courageous, lively person who loves writing and wants to share my knowledge and understanding with you.